Effective Date: 24 Nov 2023
Welcome to Nama Support Services!
This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website and services.
1. Information We Collect:
1.1 Personal Information:
- We may collect personal information such as your name, email address, phone number, and other relevant details when you use our services or interact with our website.
1.2 Non-Personal Information:
- We also collect non-personal information, including but not limited to browser type, IP address, and device information. This information is used to enhance the user experience and improve our services.
2. How We Use Your Information:
2.1 Providing Services:
- We use your personal information to deliver the services you request, such as responding to inquiries and providing support.
2.2 Communication:
- We may use your contact information to send you important updates, newsletters, or promotional materials. You can opt-out of these communications at any time.
2.3 Analytics:
- Non-personal information is collected to analyse website usage patterns, improve our website, and enhance user experience.
3. Information Sharing:
3.1 Third-Party Service Providers:
- We may share your information with third-party service providers to facilitate our services. These providers are obligated to protect your information.
3.2 Legal Compliance:
- We may disclose your information if required by law or in response to a valid legal request.
4. Cookies:
- We use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but this may affect certain functionalities.
5. Security:
- We implement industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.
6. Your Choices:
- You have the right to access, correct, or delete your personal information. You can also opt-out of certain communications. Contact us for assistance.
7. Children's Privacy:
- Our services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us.
8. Changes to this Privacy Policy:
- We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through our website or other means.
9. Contact Us:
- If you have questions about this Privacy Policy or our practices, please contact us at info@namassltd.co.uk.
By using our website or services, you consent to the terms outlined in this Privacy Policy.
Thank you for choosing Nama Support Services!